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Payment FAQs

What happens after I buy?
Within 24 hours, you'll receive an email letting you know that your purchase was successful. That email will explain how to view your Groupon in your account, and your Groupon will include everything you need to know to redeem it.
What if I buy as a gift?

When you buy a Local Groupon as a gift and choose to email it, your recipient will receive an email with the instructions they need to claim their gift with a single click. If you chose to print your gift, you'll be able to do that in the 'My Gifts' section of your account. If you want a shipped Goods item delivered to your recipient, make sure you’ve entered their information in the shipping address section at checkout.

You can read more about gifting Groupons here.

Can I change or cancel my purchase?

If your order is editable, you'll see 'Edit order' next to the Groupon on your My Groupons page. Most orders can be edited at least until midnight on the day you purchase.

Orders for Groupon Goods products can only be edited within 2 hours of purchase, but most items can be returned for a refund within 14 days of delivery, unless specified otherwise in the Fine Print.

Is this safe?
Yes! Our security program contains administrative, technical, and physical controls that are designed to reasonably safeguard your information; for example, we use industry-standard encryption technology to secure your personal and payment information. You can read more here.

Our Promise to You

We’re confident in your Groupon experience and back it with the Groupon Promise. Learn more

FREE Shipping & Returns!

Now you can enjoy Free Shipping on purchases of $29.99 or more and Free Returns. Learn more